Provide services to build a community for the project including Community Management, Content Marketing, Project Docs, Event Organizing, Booking, and Community Navigation,…
From Metard’s point of view, the Community is the center. and is the “key action” for a project’s success, so all activities are aligned with a common community-building strategy by Metard.
The service will be suitable for projects that want to target a multinational community, with the goal of developing an active real community and creating end users.
Why should you choose our services?
- Success in project marketing
Metard with experience in self-project has successfully consulted and supported other projects to build an active community of over 100,000 members such as MAoE, Ashward, Space Crypto,…
- Multinational community
With a large multinational and market-experienced staff, Metard is known for its results in building a local community of up to 3000 members (Thailand), a Filipino community (2000 members), Indonesian community (more than 1500 members,..).
- Popularity
Not only building community at a simple level, we combine the organization of large-scale events, connecting with KOLs and Influencers of nearly 300 countries in Europe, Asia, Africa, .. to help the project promote the community in the most effective way with the most reasonable cost
How do we perfect our services?
In just 4 steps to build a community with Metard, you will have the desired results:
- Research
The Metard team believes that understanding the market, the field of activity and users’ target of the project (operational area) is the most important thing. Therefore, before providing services to customers, we will carefully research the above issues.
- Incubate
After having an overview and the most suitable plan for the project, Metard will meet with the enterprise to advise on the strategy, listen to the customer’s wishes and offer the most suitable implementation plans for the needs and requirements. the ability of each project
- Planning
If customers do not have effective implementation plans for themselves, don’t worry, we will help customers “simplify” the above problems by implementing content as follow
Masterplan: Synthesize the plan of the project, including the Marketing and Product development plan
The detailed plan includes: Plan content, Plan Event, Plan Booking, Community management plan, Plan Seeding,…
- Execute
When starting an official plan, we will rely on the products, user files, … that businesses own and aim to create a detailed plan for the community. There will be packages that work with the strategy to execute most efficiently.
Community management
Community managers can be seen as ambassadors of a project – reaching out to customers and building close relationships with them to drive ultimate conversion. They are responsible for building and nurturing relationships with key members and facilitating engagement with their communities. This is an important part of their work from the internal channels of blogs, forums, and many other social media platforms. In addition, the community manager will observe and evaluate users’ feelings towards the project – using social tools to respond and monitor their engagement.
Our community manager is focused on establishing community guidelines and facilitating and moderating conversations between members. Metard is proud to own a team of multinational community managers, with a long experience in community interaction and management. By creating an active community — whether it’s a Facebook group or an online discussion forum — Metard’s team can impact users on a more emotional and daily level.
It is the responsibility of a Metard community manager to really understand the business he or she is in charge of, which is our priority in any project. Community managers can rely on their knowledge and experience with the organization to confidently solve customer-related issues or can use internal resources to handle any problem. may arise. They are also required to build effective, professional relationships internally and externally to become trusted brand ambassadors.
Community Build
Community building is extremely important to the business process of businesses, especially start-ups. Its purpose is to be a place where members feel valued, their voices are heard and that is very important for brand identity.
Metard has a variety of product packages for customers to choose from (Administer the marketing part at runtime, content, events, booking,…). Businesses have the opportunity to incubate, plan, execute when choosing Metard’s services, which are completely different from mere agencies. In addition, you can completely follow up on all working processes and can be retrained in the process when signing a service contract for 6 months or more.
At Metard, we focus on “Customer Success” with 4 steps to bring the project to success: Research, Incubate, Plan, Execute. We will do some research and evaluate the project overview as well as competitors, users’ insights will also be an important factor that can be noticed. From there, we were able to come up with a strategy and direction for the community. And of course, there will be re-evaluations as we receive customer feedback on the original strategy. When starting an official plan, we will rely on the products, user files, … that businesses own and aim to create a detailed plan for the community. There will be packages that work with the strategy to execute most efficiently.
Keep Your Audience Engaged with the project for the strong community with Metard.
